New PDF release: Caring for the Customer (ILM Super Series)

By Institute of Leadership & Management

ISBN-10: 0750658401

ISBN-13: 9780750658409

With 40 good established and straightforward to keep on with themes to select from, every one workbook has quite a lot of case stories, questions and actions to satisfy either somebody or organization's education wishes. no matter if learning for an ILM qualification or trying to increase the talents of your staff, tremendous sequence offers crucial recommendations, frameworks and strategies to help administration and management development.

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Caring for the Customer (ILM Super Series) by Institute of Leadership & Management

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